How do you prosper when industry volumes decrease every year?   Harland, an eighty year old check printing firm, is an industry leader in a fiercely competitive market with just this challenge.

Competitors besiege large customers, such as major bank and financial software players, with promises of increasingly better deals.  Harland needed to rapidly meet these accelerating demands for both better service and lower prices – while protecting current and future profitability and sustainability.

John Heald, President, Printed Products Division, noted that, ”This work made an immediate positive impact to both customer satisfaction and our profitability, along with opportunity for continuing improvement.  TRG partnered with Harland and worked in concert with our people to quickly deliver a great outcome”.